One request.
Two actions.
An uncertain retry can cause a duplicate customer action. The team needs to know what occurred before trying again.
For founders and teams running consequential systems
Make your systems
work together.
Know what happens next.
Nilsoft reviews, repairs and builds workflows across people, software and AI — from the process your team keeps fixing by hand to the agent you need to trust in production.
One underlying discipline: establish the state, the decision, the action and its result.
REVIEWREPAIRBUILDASSURE
Problems worth solving
When the workflow
stops making sense.
Small inconsistencies become expensive when software takes action. Nilsoft follows the work across people and systems so the next decision rests on what can be established.
One request.
People become
the reconciliation layer.
Staff compare records, chase missing handoffs and keep conflicting systems aligned by hand.
The next release
stays on hold.
A workflow might work in the demo, yet the team cannot establish what it permits or whether the intended effect occurred.
Six ways to start
Find the work
that fits the problem.
Start with a clear question. Nilsoft can assess it, examine the full workflow, build a bounded correction, or review a system as it changes. Scope is agreed before an engagement.
01 / SERVICEAUD $550 fixed
Systems & AI Triage
You can see the friction, but need a first informed move.
One operating problem or proposed use case. A review of supplied material, a discussion of up to 90 minutes, and a short written assessment with three ranked next actions.
Scope boundary An initial assessment. A broader audit or implementation is scoped separately.
Discuss this work02 / SERVICEFrom AUD $1,500
Operational Systems Audit
People and systems maintain conflicting versions of the same workflow.
Map one existing workflow, its sources and owners, then identify evidenced contradictions, duplicated handling and reconciliation work. Receive prioritised findings and a discussion.
Scope boundary A scoped operational review. Target architecture and implementation are quoted separately.
Discuss this work03 / SERVICEFrom AUD $2,000
Agent & AI Control Review
An agent can act, but its permission and effects are hard to establish.
Review one agent and one consequential action path across tools, permissions, approvals and available execution evidence. Receive a boundary map, findings and control recommendations.
Scope boundary A focused review. The full seven-deliverable Continuity Diagnostic is a separate AUD $5,000 engagement.
Discuss this work04 / SERVICEFrom AUD $3,500
Automation Sprint
A repeatable task is still being carried by hand.
Implement one agreed routine workflow with established tools and integrations, agreed acceptance checks and a handover.
Scope boundary Requires a clear outcome and straightforward approval rules. Licences, additional workflows and ongoing support are separate.
Discuss this work05 / SERVICEFrom AUD $5,000
Governed Systems Implementation
A consequential workflow needs explicit controls before it can carry more responsibility.
Design and implement one bounded intervention for state, authority or effect verification. Exercise agreed failure and recovery cases, then hand over the controls and evidence.
Scope boundary The entry price covers a scoped intervention. Deployment authority, milestones and support are agreed separately.
Discuss this work06 / SERVICEFrom AUD $500/month
Ongoing Assurance
A working workflow changes, and somebody needs to keep examining the evidence.
Scheduled monthly review of one agreed workflow’s supplied evidence and changes, with written findings, priorities and a review discussion.
Scope boundary Review at the entry tier. Monitoring, incident response, repairs and support are separately scoped.
Discuss this workStarting prices are in AUD. The scope, inputs, timing, payment and acceptance criteria for each new service are agreed before work begins. Tax treatment follows the Nilsoft invoice and applicable requirements.
A deeper diagnostic
Know where your AI can fail.
Know what to fix first.
The accepted Continuity Diagnostic examines one bounded consequential workflow across state, tools, approvals and outcomes. It gives your team an evidence-linked diagnosis, proposed remediation architecture and three prioritised next moves.
Explore the full diagnosticContinuity Diagnostic / NIL-CD-001
$5,000 AUD · fixed fee
One bounded AI, automation or operational workflow. Seven deliverables and a 60-minute findings session.
Delivery within five business days after required access, evidence and discovery are complete.
Diagnosis and proposed corrections. Implementation is a separately agreed decision.
Explore a sample diagnosisInside a diagnosis / finding 01
An approval can be valid.
And already out of date.
Illustrative sample — synthetic data, not a customer result.
Refund agentEvidence excerpt
- E01 / Approved state
- order.version = 18
- E02 / State at execution
- order.version = 19
- Precondition recheck
- Not recorded
A changed fact. An unchanged permission.
The decision outlived its facts.
The agent may act on permission that no longer covers the current order. A valid earlier approval is not enough to establish that this action is still permitted.
Proposed correctionBind approval to the relevant order state. Re-read and compare that state immediately before execution; route a mismatch back to the decision owner.
Inspect all three findingsBring the system in front of you
What work is your team
still carrying by hand?
Tell us what happens today, what should happen instead, and where confidence breaks down. We’ll establish the right scope before an engagement.
Discuss your workflowA high-level outline is enough to start.